Our Approach

Every project is about humans first — the people whose daily lives will be affected by the quality of the work we do. We combine this understanding with our core values to inform our approach.

Partnership

We assemble a team that pairs our expertise with your knowledge. We agree upon a designated “product owner.” This person acts as the voice of your organization during day-to-day development activities. You help us understand the stakeholder ecosystem and we set you up with the tools and know-how for continued success after our work is done.

Discovery

Before building anything new, we learn about the current state of your service or system. Our team engages with your staff and users to develop a shared understanding of the problem we need to solve.

Iteration

The product owner manages prioritization, while our technical and design leads oversee the development of prototypes. Throughout the process, we test our work with users to gather feedback and adjust course as needed.

Reflection

Our team meets at the end of each iteration to acknowledge successes, identify issues, and discuss ways to improve. We maintain a continuous improvement mindset throughout the engagement.

How We Can Help

Creating useful digital services in the 21st century requires all kinds of skills and technologies. We can help solve your complex challenges and make sure you gain the competencies for continuing success.
UX

UX

Applying human-centered design to make user friendly experiences for your customers and team.

Open Data

Open Data

Helping you comply with open data mandates, promote accessibility and use data for good.

Security & Compliance

Security & Compliance

Developing systems and best practices for compliance, risk management and disaster recovery.

Support

Support

Providing empathetic technical support and applying user feedback to make services better.

Drupal

Drupal

Building fast, stable, well-designed websites and migrating content from legacy systems.

DevOps

DevOps

Establishing culture, technologies, and practices that drive continuous improvement.

Education Services

Education Services

Helping you gain digital competence with a people-first approach — agile, FOSS, Drupal, and more.

Quality Assurance

Quality Assurance

Using modern tools to continuously design and run tests for stable, sustainable systems.

Innovation Lab

Innovation Lab

Doing the things that are new — from Internet of Things to bespoke solutions and beyond.

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