Accessibility statement
Both in government work and here at home, accessibility is never done. Learn how we approach accessibility on our website and projects.
Serving people of all abilities
We are passionate about improving government technology to serve the public better, and that includes people of all backgrounds, situations, and abilities. In fact, we recently made a pledge to advance accessibility in all our projects through a series of actions spanning all practice areas.
Similarly, we want our website to also be accessible to as many people as possible. This page explains what we’ve done towards better accessibility on our site and how you can give feedback.
User experience on our site
People using our website should be able to:
- Zoom in up to 200% without the text spilling off the screen
- Navigate the website using just a keyboard
- Listen to the website using a screen reader
For more accessibility practices and guidelines that we encourage everyone to follow (including ourselves), visit our Accessibility Community of Practice.
What we've done
Techniques and tools we have used to make our site more accessible include:
- Plain-language writing to ensure content is easy to read and understand
- Testing with VoiceOver and Microsoft’s Edge browser
- Manual keyboard testing
- Tools: WAVE, Accessibility Insights, Axe
- Choosing a color palette based on the U.S. Web Design System’s color tokens so we could leverage the magic number to ensure it is easy to have sufficient contrast
Future goals
We know there is more that we can do to make our website more accessible, so this is a work in progress. Our goal is to achieve or exceed WCAG 2.1 AA, recognized globally as the standard best practice.
Our current site does not support:
- Personalization of line height or fonts
- Common high contrast settings for low vision users
- Low contrast mode for dyslexic users
- Viewing the site in light or dark mode
- Changing colors, contrast levels, and fonts
We have also identified that Reader Mode has trouble on some pages. And although PDFs are used sparingly on our site, some do exist. We want to make these accessible, or ensure the content is available in HTML format.
Realizing that accessibility is never “done”, we plan to keep scanning the site and improving it over time. Our plans include:
- Testing the site with speech recognition software
- Inviting users who are living with disabilities to evaluate our site
Get in touch
The web is constantly changing. We need feedback from our users on how we can improve. If you run into barriers on our site, please let us know.
Give feedback here, or send an email to accessibility@civicactions.com
This statement was prepared on June 8, 2021. It will be reviewed periodically, and updated as accessibility on our site evolves.