- Voice & Tone
- User Research
- Style Guides
Kate strikes just the right tone.
That’s no easy task when helping large, content-heavy organizations find their voice, but Kate brings the right tools for the job. She uses style guides, clear documentation, and user research to make sure content is approachable and helps people find what they need. Kate thrives on mission-driven work, and discovered the power of civic tech to improve lives while working at 18F. As the organization’s first content strategist, she founded the 18F Writing Lab to facilitate quality content and collaboration across departments.
Kate has a B.A. in Creative Writing and German and an M.F.A. from the University of Massachusetts Amherst. When she’s not finding poetry in the mico-copy of user interfaces, she writes her own poetry and fiction and volunteers in the literary community. She enjoys cooking, hiking, and bringing the outdoors inside with her growing collection of taxidermy and bones.
Things Kate has been doing
- Helping the Department of Justice with content strategy for large site migrations
- Sharing how organizations can set up their own collaborative writing resource centers
- Creating user-friendly resources about the U.S. naturalization process
- Leading a workshop on agile, user-centered content
- Creating a speaker series of influential designers
- Helping the National Science Foundation share research funding opportunities
- Publishing her “darkly funny” and “starkly poignant” first chapbook of poems
- Co-curating a reading series to support the Portland creative writing community
Poetry is everywhere; it just needs editing (James Tate)Kate