Sharing Our Client Questionnaire for Website Development

A thread began a few days ago on the Drupal Consultants list regarding Client Questionnaires. Not long ago, Ian and I went through our own Client Questionnaire with the intention of supporting a client with a new project. In the end we simplified our original laundry list of questions to this much shorter and refined list, more pertinent to her specific project. I’m sharing it as it may be of use to a wider audience and inspire others as well.

Client Questionnaire for Website Development

  • Why do you want to do this? Is this a means to an end?
  • A platform for political office down the line?  Should this even be a consideration?
  • What are your intentions?
  • What results do you envision?
  • Is anything for sale?
  • How do you envision operations sustaining? Is this a company with investors?  A self-funded project?
  • How are you feeling drawn to participate?  What do you envision being your role? CEO? Senior Editor?
  • What’s the sense of scale: # users, contributors, staff?
  • What are 5 websites that resonate with you in some way and how/why?
  • What are the 10 most used websites that you visit and what do you like or not about each?
  • Who do you imagine sourcing original content from?
  • Whose voices do you think would be shared from the site?

Additionally, you can’t go wrong with Henry’s four question mantra: Who’s the Audience? What’s the Intended Outcome? What are the Key Messages? How will we Measure Success?

Travis Carden also shared a great client resource list from the author of the Web Design 2.0 book.

What does your own Client Questionnaire look like? Do you have any feedback or suggestions on ours? Let us know!
2017-03-31T06:20:15+00:00 Categories: Development, How-To|

About the Author:

Aaron co-founded CivicActions in 2004. In his role as Chief Experience Officer (CXO), he is responsible for company culture, talent acquisition, professional development and marketing.

In 2016, Aaron served at the United States Digital Service (USDS) helping improve the way the federal government procures digital services through culture change, policy reform, and strategic planning.

He brings more than 20 years of information technology, free and open source software and consulting industry experience to managing the firm and advising clients.

Prior to CivicActions, Aaron facilitated leadership and communication seminars, creating extraordinary opportunities for men and women to deepen relationships, accomplish personal goals, and realize their authentic passions. He brings this experience to the unique aspects of generating a healthy organizational culture within a distributed team.

He has presented at numerous conferences on a diverse range of interests and passions including federal procurement, organizational culture, digital strategy, free and open source software and mindfulness.

Aaron lives between Oakland, CA, Washington D.C. and San Mateo, Costa Rica, with his wife Nikki and their two daughters. He is passionate about photography, pugilism, snowboarding, podcasts, and fostering community.