Usability Testing

Building the Ultimate Cross-Browser Testing System

Cross-browser theme development for multilingual websites, like Amnesty International, is a lengthy process. Not only must the site look great in 7 or more browsers (IE 6/7/8,Firefox , Safari, Opera, Chrome) but all that work is multiplied by each language. Translated text changes length, forms get messy, and you would not believe the bizarre voodoo invoked by right-to-left layouts, like Hebrew or Arabic, in IE6.

Usability Testing at the University of Baltimore - Day 2

Today was the second day of formal usability testing of Drupal 7, at the University of Baltimore, Maryland. I've been attending alongside Addison Berry, Becca Scollen, Bojhan Somers, Brad Bowmen, Matt Tucker, Nate Haug and Sumit Kataria.

It's Not "User Testing"

It's not User Testing! A number of times recently I have heard folk in the Drupal community and elsewhere talk about User Testing. While many people use this term and it is not strictly incorrect it is misleading and also far from correct A better term to use is Usability testing or UI testing. Here's why;

Usability Testing Suite In Beta, Google Summer of Code

The Usability Testing Suite is in Beta! Google Summer of Code student Jimmy "boombatower" Berry has been coding hard and fast all this great usability testing tool. The Usability Testing Suite is intended to be used for remote 'guerilla' usability testing. Currently it allows a usability test designer/engineer to create a study with a bunch of tasks, and invite participants to attempt the task, whilst remotely capturing data about the pages / urls the participant visited, the forms they submitted, what data was entered, and allows the participant to log typed live feedback as they go. More data capturers are planned (outside the scope of SoC) that will make this tool a really valuable asset to the Drupal Usability community.

Scaling Up Usability Testing In Drupal

Still not sure why usability testing is important? See what a linux hobbyist found in an informal usability test on Ubuntu.

Usability testing (hereafter "UT") is getting a lot of attention in Drupal -- and rightly so IMHO. If we aim to have "100%" test coverage on Drupal's code and functionality for Drupal 7, it stands to reason we also need test "coverage" on Drupal's usability. If not, it's far too easy for bad interfaces to be developed that pass all the functional and unit tests, but fail miserably in the real world!

Jimmy Berry (aka boombatower) of GHOP fame plans to take the initial (but giant) steps in this direction in the Google Summer of code 2008.

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